Welcome to Skytech Fireplace Remote Controls

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Questions:

Question:

Trouble shooting as to why my remote no longer beeps when pressed, although red the light comes on, remote will not light stove.pilot lite is lit,can controls be accessed manually at fireplace bottom by removing face plate to reach buttons

Answers:

  • Based on what you have stated, it sounds like the remote is no longer functioning.
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Question:

I am not able to get the remote to work with the receiver. I pressed the black learn button and released after replacing a battery in the remote and heard a soft beep sound but nothing after that, and remote does not work.

Answers:

  • If you press the on button on the handheld after hearing the beep on the receiver box and you do not hear anything, you will have to get a new remote!
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Question:

Hi. I have a gas log insert with a SIT 820 Nova mv. I would like to be able to use a remote with it. Is this product what I would get and would I need anything additional?

Answers:

  • You can use any millivolt remote system, which is most of my remotes except the SKY-CON and SKY-MRCK. You can get this remote system and you will not need anything else.
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Question:

The Skytech remote/receiver I'm replacing says model: 1410 (no "A") I assume this set will work the same and is a replacement for mine...is that correct?

Answers:

  • Yes! If purchased as a set, the replacement will work just fine.
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Question:

Is this returnable if it does not work?

Answers:

  • Please see our returns policy details here: https://www.spotix.com/return-policy
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